Frequently Asked Questions (FAQs)
Here are some of the most frequently asked questions (FAQs) we are asked concerning business telecoms, business phones, PBX systems and telephone system maintenance.
Q. What can I do if I cannot find the exact part I am looking for?
A. We are constantly adding stock to the website. But we also have 1000s of new and remanufactured parts in our large warehouse. So, if you cannot find the exact product you are looking for, please contact us and we will find it for you.
Q. My company is currently relying on an old telephone system that is no longer supported by the manufacturer. Should we update the whole system or can you offer support that provides reliability and the flexibility to expand, if we need to?
A. Our reputation for providing quality and attention to detail extends worldwide. Customers know and trust us to supply fully tested and guaranteed telecoms equipment; and as long as your telephone system offers expansion, we can provide you with support and parts. Please contact us if you wish to discuss the options available to your company.
Q. Do you offer support for old telephone systems that are no longer supported by the manufacturer?
A. While manufacturers and other suppliers focus on new equipment, MF Communications
provide end-of-life support to all systems by providing high quality remanufactured and refurbished business phones, telephone systems and parts to companies all over the world.
If you are looking for end-of-life support, call +44 1892 514687 or email adam@mfcomm.co.uk
Q. Do your remanufactured products come with any guarantee?
A. Our comprehensive and rigorous remanufacturing process complies with ISO standards and guarantees equipment has come from a trusted and reliable source. We screen all equipment to ensure there are no counterfeits and all equipment is fully verified, with a tracked product service history. All remanufactured products come with a full one year warranty. Read more about our remanufacturing process.
Q. We are looking to replace our complete telephone system. What is the best way to remove the equipment?
A. MF Communications can advise on the best process of decommissioning your telecoms equipment. First, we carry out a site survey and a cost will be agreed. This will decide whether we offer a free decommission or we pay you for the equipment. Please contact us if you would like any further information.
