NEC Products Discontinued

NEC Discontinues On-Premises Phone Systems

by
End-of-Life, NEC

In May 2024, NEC announced they would be discontinuing the production of on-premises phone systems by March 2026. This decision comes amidst a backdrop of financial difficulties since COVID, and a growing industry shift towards cloud-based solutions. NEC has also announced that it will gradually withdraw from the entire on-premises Unified Communications industry towards a full exit.

The End of an Era for On-Premises Phone Systems

For many businesses, NEC’s on-premises phone systems has been a reliable and familiar solution for communication needs. However, the telecommunications landscape is rapidly evolving, and cloud-based solutions are becoming increasingly popular.

What This Means for Your Business

If your business currently uses an NEC on-premises phone system, you will need to start making plans. Here are a few things to consider:

  • Evaluate your options: There are a wide range of cloud-based phone systems available on the market. Take some time to research your options and find a solution that meets the specific needs of your business.
  • Consider the costs: Cloud-based phone systems typically have a lower upfront cost than on-premises systems. However, there are also ongoing monthly fees to consider.
  • Make a plan for migration: Migrating to a new phone system can be a complex process. It is important to start planning early and develop a strategy for migrating your users and data to the new system.

On-Site NEC phone systems specifically affected by this announcement:

  • NEC SV9100
  • NEC SL2100
  • NEC 3C

Other NEC phone systems that have been end-of-life for several years, including:

  • NEC XN120
  • NEC Aspire
  • NEC SV8100
  • NEC SL1100

Key Dates Associated with NEC’s Phase-Out Announcement

Upcoming dates that businesses need to keep in mind, following NEC’s recent announcement:

  • End of New Deliveries on 12/31/24: This will be the latest that businesses can order new products for on-site phone system sales.
  • End of Shipment on 3/31/25: This is the latest date that NEC will ship hardware products ordered before 12/31/24.
  • End of Service on 3/31/26: This is the date that NEC will end its technical assistance for the above-listed NEC phone systems.
  • End of Software Assurance Support on 3/31/26: This is the date that NEC will end its software support for the above-listed phone systems.