Newsletter Edition – Summer 2015
With the arrival of the sunshine, it feels like a good time to put together a summer round up of MF Communications’ news. The team have been busy as ever and there’s been lots going on, signalling exciting times for the growth and development of the business.
Staff Changes
Adam Parker transferred from the engineering team to the sales team as International Account Manager. Adam brings to his role a wealth of telecoms engineering experience, particularly in Gamma and Broadsoft Hosted Telephony solutions, HiPath 3000 and Openscape Office and NEC SV81000 and NEC SL1100.
In March, we also welcomed new member of staff, Jon Purvis. Jon is a senior engineer and joins the team as manager of the engineering department. His aim is to grow the managed services and maintenance side of the business and expand the engineering team.
Careers at MF Communications
It’s an exciting time all round as the team grows and the business expands. We hope to continue to add to the team by fulfilling the following roles:
Business Development & Account Manager
The main purpose of this role is to help increase revenues by selling our telecoms equipment and telecom services into companies in the UK.
Key activities include:
- Establishing new contacts and generate leads
- Book sales appointments
- Dealing with established clients
- Handle incoming enquiries from our websites
- Quote price/delivery and see the order through to fulfilment, including liaising with the warehouse and generating invoices
Trainee Engineer
The role is to work within our growing Network Services Department as an Engineer, supporting our customer base and in house remanufacturing.
The position is office based with travel required (customer sites). You will be working individually and as part of a wider team.
Key activities include:
- Network cable infrastructure
- Hardware Installation
- Health & Safety
- Witness and be involved in a Project from start to finish
- Service Desk
Sales and admin support
You will be part of the export sales team, supporting them in maintaining client records and relationships. The position is office based in Tunbridge Wells.
Key activities include:
- Processing orders and booking shipments with couriers
- Database management using Linkedin etc
- Maintaining high level of customer contact and support
Future Growth and Acquisitions
Future growth will also look towards strategic acquisitions of small to mid-level telecoms companies that will add value to the business telecoms solutions arm of the company. In particular, we are looking at strategic acquisitions in the UK telecoms market, ideally companies offering business telecoms’ solutions such as system maintenance, data, mobile and voice connections. The aim is to retain and grow the existing customer base, to maximise the value of the acquisition for both the seller and the customer.
Interested parties should contact James Donovan on 01892 514687 for more information, or email on j.donovan@mfcomm.co.uk.
Hardware Supply for Existing Customers
MF Communications is due to recover and asset-manage the European hardware network of a multi-national fashion retailer. As well realising the network hardware assets of the organisation, it will allow us to continue to support existing networked services clients with Siemens and Cisco equipment.
Continuing its recent success in large recovery contracts, MF Communications has just completed the de-installation and recovery of a 49 site Siemens Hipath 4000 network. There is another large contract announcement due soon, this time for a 279 site network of Ericsson MXONE, MD110 and BusinessPhone systems, so watch this space!
Whilst recovering value that can be used on the new deployment for our clients, this gives us an enormous amount of hardware to support our global client base of service providers and end-users for these vendors.
Phase-out of Siemens Unify Gigaset S4 and S400 Professional
Siemens Unify recently notified us of the phase out of their Gigaset S4 professional V1 and Gigaset S400 professional. The succeeding model will be the OpenScape DECT Phone S5.
Some key features of the new version include:
- Larger keys for easier usage
- Integrated vibration alarm
- Separate battery compartment for easier battery exchange
- Corporate design: integrated (e.g. colors, Harmonized ringer tone and brand)
- Phonebook and handset menus with various language options, including Latin (standard), Cyrillic, Turkish, Arabic and Greek
Please note, you will no longer be able to buy Gigaset S4 professional V1 and Gigaset S400 professional models direct from Siemens Unify. However, we specialise in supplying high quality, remanufactured end-of-life telecoms equipment. For future purchases of these discontinued Gigaset phones, please contact our sales team.
Client Feedback
It’s always great to get positive feedback from our clients and our Checkaprofessional scores are consistently 10 out of 10 in all areas. These include Professionalism, Quality of Service, Quality of Advice, Communications and Overall Customer Service. These are just some examples of what are customers are saying about us:
“MF Communications are fantastic. A hugely dynamic and approachable team. They set us up efficiently and with company phones and mobile phones. They are always happy to help and no problem is too small or too big for them. I would highly recommend them to anyone looking for telecom services.“
“This is a brilliant service, I can have lots of Geographic telephone numbers, and telephone numbers specifically for marketing, so I can track more effectively as to where my enquiries are coming from.“
“MF Communications are a fantastic company to work with – attentive and professional service and very competitive prices – would highly recommend them to anyone!“
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